Ordering Information

WHAT'S NEW!
New Items

Bling Ring Findings

Bead Caps

Hot Tips™ Crimp covers

Combo Bead Packs
Hat Pin Kits


 

Product List

Artwork
Beaded Stitch Markers

Bead & Button back issues
Magazine Back Issues

Chandelier Findings

Chandelier Kits

Copper

Copper Crystal Collection
Czech Glass Beads
Displays  
Findings  

Magnetic Clasps
Metal Beads

Needles & Thread 
Poly Bags
Polishing Cloths  

Storage Solutions

Tools of the Trade

*Newly reduced items!

SALES GALORE !
 

HELP PAGES

Currency Converter

Tips and Tricks

Metric conversion

Sterling Silver FYI
 

 

OUR COMPANY

About Us
Ordering information

Contact Us

Shipping Policy
Returns
Our Guarantee
Feedback

Newsletter

Mail order form

   Read our Customer Testimonials!
 


Wholesale information
We are a 100% direct mail company, with no physical storefront. We work in conjunction with several established and reputable companies as Distributors and therefore we do not offer wholesale discounts. In this way we are able to pass along the savings to you.
Our pricing reflects current market value on all our items and is the lowest price available while remaining competitive.
We have scoured the world for the best quality beads and findings, and we know how important time is when searching for the right beads and findings for your projects. We are continually adding to our inventory, and shopping for new and exciting items and  ideas and we invite your comments and suggestions!

All products sold by Many Horses Jewelry Supply are not intended for use by children under the age of 15.
 
Payment Options
Many Horses Jewelry Supply accepts all major credit cards including VISA, MasterCard,  Discover and American Express. Pre-paid debit cards such as Green Dot, are not accepted.

Secure Online Cr
Solution Graphics
edit Card Payments!

*View our credit card and privacy policies

We Ship Worldwide!

Mail in Orders
Order online for the fastest possible service. If you do not wish to submit a credit card over SSL (secure payment processor), you can send your order through via checkout as a PO and then mail in payment with your printed receipt.
An order form can be printed by clicking the pdf link below. Please include check or money order and copy of order confirmation email, along with form for quickest order processing. Please include a phone number and email address if you wish to be notified of order processing, shipping and tracking information. We will never give your email out.

Click to download the printable order form in Microsoft Word. (.doc)

Click here for the printable order form  (PDF)

*You will need the free Adobe Acrobat Reader to download the .pdf  file.

Send Check or Money Order

Mailing Address:

Many Horses Jewelry Supply
W5461 Briarwood Rd
Elkhorn, WI  53121
Phone: (262)742-4323

 

Ordering Confirmation
Within a few minutes of completing your order, you will receive an email from Many Horses Jewelry Supply with your order #  confirming receipt of your order.
Cancelling an Order
Order payments are processed in the order they are received, and usually ship out the next business day. An order can be cancelled within 4 hours of placing the order on the same day as received. If an order  is cancelled by the Customer for any reason after 3 days, a 20% administrative fee is deducted from refund amount being applied. Card processing fees taken by the credit card processor at the time of sale, are non-refundable.
Shipping Notification
We process orders continually throughout the day. Once your order has posted to go out, our email notification system will send out shipping notifications at the end of each business day. If you have not received a shipping notification within 3 business days of placing your order, contact us at
customerservice@manyhorses.com and we will update you as to the status of your order.

We Ship Worldwide!

If you have questions regarding the status of your order, please email us.
ORDER STATUS

We respond to all emails and phone calls within 48 hours but sometimes emails do get lost in "Cyberspace". 
Please call us right away if you do not get an email reply in a timely manner. If you do not receive a auto-generated confirmation email with copy of invoice within 24 hours, please email or call us right away to avoid delays in shipping.
 

Backordered Items
If we are out of in item, we'll send it to you as soon as possible and reship when items are available. Shipping is paid with initial order. Backordered or out of stock items past 2 weeks, initial partial orders normally will ship within 3 business days. Backordered items already on order and en route to us, we will hold the order until all items are filled and ship all together.

International orders will ship once the order is complete.
 

Returns
For information our returns policy, please visit this link for details: RETURNS

Special order items, Bulk Quantity orders are not returnable and non-refundable.
 

ORDER LOST?
*If you still have not received your order within 10 days to 2 weeks days of receiving shipment confirmation, please email us:
Many Horses Jewelry Supply implements the United States Postal Service (USPS) as the primary carrier service for delivering your order to you. Their service is extremely reliable and economical, but as with all carrier services, things do happen. In the rare event an order becomes lost or damaged while in transit, Many Horses Jewelry Supply will initiate a claim with the USPS, 30 days from date of shipping from Post Office of Origin.  The USPS will require us to supply proof of shipping and insurance, in order to consider your claim for reimbursement.
We insure every order against loss or damage, to protect our customers, and to guarantee a safe and successful transaction.

 
We may need to request additional postage for insurance on larger value orders, and reserve the right to cancel any order that exceeds uninsured shipping requirements. A 20% cancellation fee will be deducted from any order cancelled by us due to unresolved insurance requirements.

Once USPS has completed their investigation, Many Horses Jewelry Supply will notify you of their decision, and any reimbursement they issue, will be processed for refund to you within 1-2 weeks.

Please include your Invoice # in the subject line of your email and any questions or comments in the body, along with your full name, address and phone number
. Addressing your inquiry to "USPS: Whoever it may concern" will guarantee a quick order resolution if your package has been deemed "lost in the mail".


Example:
(
copy and paste this text box in body of email):

From:
Many Horses Jewelry Supply [mailto:customerservice@manyhorses.com]
Sent: Monday, August 14, 2006 6:40 PM
To: customerservice@manyhorses.com
Subject: re: USPS Claims: To Whom It May Concern:

re: Order #: (enter your order number here)

To Whomever it may concern at Many Horses Jewelry Supply and USPS:
I paid for my order on (fill in order date here) and I still have not received it. Please contact me at your earliest convenience.

Thank you,
Your Name
Your Street
Your City, State, Zip
Your Phone Number:
Your email address:

 

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